Returns & Shipping Policy

Returns

  • Free returns within 30 days of purchase
  • If for any reason you are unsatisfied with your purchase, we would be happy to issue a refund within 30 days of purchase.
  • Merchandise must not be used or washed and must be in original packaging. 
  • Please contact our customer service team for return authorization and return label.
  • We do not offer exchanges - it will be processed as a return. 

    Shipping

    • Free standard shipping to anywhere in the United States. 
    • At this time, we do not ship internationally.
    • We currently offer free standard shipping on all orders (3-7 days from purchase)

    Damaged/Incorrect Items

    • If you receive merchandise that is defective, damaged or incorrect, you must notify us within 3 business days of receiving the item either via E-mail or by phone. Please keep item in the original packaging in case of damage. We will e-mail you a FedEx label for returning the merchandise and a replacement will be sent as soon as the items are being returned are received. If replacement is not available, you will receive a full refund.

    Manufacturer’s Defect

    • If you receive an item with a manufacturer’s defect, please reach out to our Customer Experience team immediately. We will accept returns of defective items within 90 days of purchase.

    Lifetime Warranty

    • Highline Bedding Co. offers a lifetime warranty on the following collections:
        • Sullivan Solid Collection 
        • Sullivan Pinstripe Collection
    • Should you experience any issues besides normal wear and tear please email us at CUSTOMERSERVICE@HIGHLINEBEDDINGCO.COM

     If you have any additional questions or would like to start the return process, please email us at customerservice@highlinebeddingco.com or fill out the form below.

       


        Size Guide
        COMFORTER
        Full/Queen
        King
         
        92in x 96in
        110in x 96in
         
         
         
        DUVET COVER
        Full/Queen
        King/Cal.King
         
        92in x 96in
        110in x 96in
         
         
         
        SHAMS
        Standard
        King
        Euro
        20in x 26in
        20in x 36in
        26in x 26in
         
         
        PILLOWCASES
        Standard
        King
         
        20in x 30in
        20in x 40in
         
         
         
        FLAT SHEET
        Queen
        King
        Cal. King
        90in x 102in
        108in x 102in
        108in x 102in 
         
         
        FITTED SHEET
        Queen
        King
        Cal. King
        60in x 80in
        78in x 80in
        72in x 84in